About us
Professional third-party claims management
Founded in 2018, Mitre Claims Management Ltd is a third-party claims administrator specialising in the management of professional and financial insurance claims on behalf of policyholders and insurers.
Our mission is to provide high-quality claims management solutions, combining industry-leading strategies with in-house legal expertise to effectively protect our clients’ interests.
Our team
Meet the team
Our team consists of qualified solicitors who lead our claims strategies, ensuring robust and expert legal support throughout the claims process.
Claire Swift
Head of Claims
Claire qualified at insurance law firm Barlow Lyde & Gilbert and has over 25 years’ experience handling professional indemnity claims. She has worked in private practice and as a senior claims manager in-house. Skilled in dispute resolution through litigation, arbitration, and ADR, she oversees claims management at Mitre, ensuring efficient handling and compliance with TPA terms.
Alison Mackintosh
Claim solicitor
Alison trained with a specialist insurance law firm in the City and has more than 30 years’ experience in handling claims against professionals, including surveyors, accountants, solicitors and financial intermediaries, as well as dealing with coverage matters. She worked as a solicitor with DAC Beachcroft and Plexus Law prior to joining Mitre Claims Management, where she handles a wide range of claims and oversees the defence of claims by panel, if required
Lauren Cousins
Claim counsel
Sikandar, an Australian-qualified solicitor, has handled professional indemnity claims for insurers like QBE and Allianz in Australia and the UK. Currently pursuing CII accreditation, he combines legal expertise with deep insurance market knowledge to ensure effective claim resolution under policy terms.
Partners
Affiliation with Inperio Holdings
As part of the Inperio Holdings group, Mitre Claims benefits from the expertise of our colleagues in broking, underwriting, and law firms. This affiliation gives us unparalleled access to top technical and legal specialists in the industry inperio.co.uk
