Our team
Meet the team
Our team consists of qualified solicitors who lead our claims strategies, ensuring robust and expert legal support throughout the claims process.
Claire Swift
Head of Claims
Claire qualified at insurance law firm Barlow Lyde & Gilbert and has over 25 years’ experience handling professional indemnity claims. She has worked in private practice and as a senior claims manager in-house. Skilled in dispute resolution through litigation, arbitration, and ADR, she oversees claims management at Mitre, ensuring efficient handling and compliance with TPA terms.
Alison Mackintosh
Claim solicitor
Alison trained with a specialist insurance law firm in the City and has more than 30 years’ experience in handling claims against professionals, including surveyors, accountants, solicitors and financial intermediaries, as well as dealing with coverage matters. She worked as a solicitor with DAC Beachcroft and Plexus Law prior to joining Mitre Claims Management, where she handles a wide range of claims and oversees the defence of claims by panel, if required
Alison Mackintosh
Claim solicitor
Alison trained with a specialist insurance law firm in the City and has more than 30 years’ experience in handling claims against professionals, including surveyors, accountants, solicitors and financial intermediaries, as well as dealing with coverage matters. She worked as a solicitor with DAC Beachcroft and Plexus Law prior to joining Mitre Claims Management, where she handles a wide range of claims and oversees the defence of claims by panel, if required
Sikandar Zaman
Claim counsel
Sikandar, an Australian-qualified solicitor, has handled professional indemnity claims for insurers like QBE and Allianz in Australia and the UK. Currently pursuing CII accreditation, he combines legal expertise with deep insurance market knowledge to ensure effective claim resolution under policy terms.
